This page clearly explains how 558h collects, uses, and stores your personal information, payment data, and gaming history.
Every principle is put into practice — not just stated.
558h never sells your personal information to advertisers or third parties. Your name, phone number, and email are not for sale.
Only the data necessary to provide the service is collected. No unnecessary information is requested, and nothing is collected without your voluntary consent.
All data stored in 558h's databases is encrypted. Passwords are never stored in plain text – only hash verification is used.
Within 558h, only authorized personnel can access specific data. All access is logged and reviewed on a regular basis.
You can request to view, correct, or delete your data at any time. The data belongs to you – 558h is simply its custodian.
558h's security systems are regularly audited by independent third-party experts. Any vulnerabilities found are remediated immediately.
By using 558h's services, you are considered to have accepted this Privacy Policy. It takes just 5–7 minutes to read — and understanding how your data is used is your right.
558h ("we", "the platform") operates an online betting and gaming service for users in Bangladesh. This Privacy Policy ("Policy") describes what information 558h collects, why it is collected, and how it is kept secure.
This policy applies to the 558h website, mobile app, and all associated services. It takes effect whenever you create an account, log in, or use any feature on the 558h platform.
558h collects two types of information – what you provide directly, and what is gathered automatically as you use the platform. A full list is provided below.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC Verification |
| Contact Information | Mobile number, email address | Account Linking |
| Financial Information | BKash/Nagad number, bank details | Payment Processing |
| Transaction History | Deposit, withdrawal, and betting records | Account Management |
| Device Information | IP address, device model, OS | Security |
| Usage Data | Page visits, session duration, clicks | Service Improvement |
| Communication Records | Support chat and email correspondence | Quality of Service Guarantee |
Important: 558h never stores your full bank account number or card number on its servers. Payment details are deleted after processing and are transmitted securely only to the payment gateway provider.
558h collects information through several methods. Every method is transparent, and no data is collected without your knowledge.
558h does not collect your information from social media or any other external sources. Your Facebook or other social media data is never accessed by 558h.
558h uses collected data only for specific, defined purposes – never for anything unnecessary. The primary purposes are:
558h may use your data to personalize your experience — such as offering special promotions on your preferred sport. You also have the option to turn off this personalization at any time.
558h does not sell your data. However, limited information may be shared with specific third parties in certain defined circumstances. Each case and its reason are clearly outlined below.
558h never shares your personal information with advertising agencies, insurance companies, or other betting platforms. Your data is never used for financial gain.
558h uses cookies on its website and app. Cookies are small text files stored on your device that help improve the quality of our service.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain features to stop working. You can also turn off push notifications in the 558h app settings at any time.
Third-Party Cookies: Third-party services on 558h, such as Google Analytics, may set their own cookies. These third-party cookies are governed by their respective privacy policies and are not fully under 558h's control.
558h does not retain your data any longer than necessary. A specific retention period is defined for each category of information.
If you request account closure, any data not legally required to be retained will be deleted within 30 days. Financial records will be kept for the legally required period but will not be actively used.
558h uses industry-leading security technology to protect your data. These are not marketing claims — the technologies actively in use are listed below.
In the event of a security breach, 558h will notify affected members within 72 hours and take immediate steps to minimise any harm. To date, no major data breach has occurred at 558h.
As a 558h user, you have several important rights over your personal data, all upheld in accordance with international data protection standards.
You own your data at 558h. These rights can be exercised at any time.
You have the right to know what data 558h holds about you. Submit a request to [email protected] and receive a full copy of your data within 30 days.
If any of your stored information is incorrect, you can request a correction. Some details can be updated directly from your account settings.
You may request deletion of data that is not legally required to be retained. Eligible data is deleted within 30 days of account closure.
In certain circumstances, you can request that we temporarily pause processing your data — for example, while an objection is under review.
If you no longer wish to receive promotional emails or SMS, you can opt out at any time – via the "Unsubscribe" link at the bottom of any email or directly through your account settings.
You have the right to receive a copy of your data in a readable format. Upon request, your data will be provided in JSON or CSV format.
To exercise any of your rights, email [email protected] with "Privacy Request" in the subject line. 558h typically responds within 14 business days; the legal maximum is 30 days.
558h strictly does not provide services to anyone under the age of 18. No personal information is knowingly collected from minors.
Age is verified at registration and identity is confirmed during KYC. If we discover that a minor has created an account, it will be closed immediately and any collected data will be deleted.
558h may update this Privacy Policy as needed. The policy is reviewed when regulatory requirements change, new technologies are introduced, or the scope of services expands.
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact 558h. Our data protection team responds in Bengali.
Write "Privacy Request" in the subject line of your email so the right team can respond promptly.
Direct answers to two questions commonly asked by 558h users.
Your data is secure and your privacy is fully protected at 558h. Register now and enjoy safe betting and gaming.
18+ only. Responsible Gaming Read the page.